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Privacy Policy

Who are we?

The 'Boots Maternity TENS Rental' website is operated by TensCare Limited.

TensCare is committed to preserving the privacy of visitors and customers of bootsmaternityrentalproducts.co.uk.

This privacy policy describes what information this website collects and how it is used. By using this website you agree to these practices.

Information we collect

You will know what personally identifiable information you are providing to us when you interact with this site, such as when completing and submitting forms. For example, when placing an order, you will be required to provide your name, address, delivery address, email address, telephone number(s) and payment details which are exchanged securely with us over an encrypted SSL connection. When hiring maternity TENS equipment we also require your due date. To collect Boots Advantage points you will have to provide your Advantage card number, which is passed on to Boots for allocation to your account where it is subject to Boots' privacy policies.

Uses and retention

Your information is used to process your order, enquiry or other request and retained for our internal records and so that we can handle any possible related follow-up activity, such as refunds and other customer care procedures. We take all measures reasonably necessary to ensure your personal information is kept securely and protected from unauthorised access.

We will retain your information for as long as is required by law and as we see fit to operate our business in a responsible and diligent manner. We may sometimes use your information in demographic or statistical analysis occassionaly undertaken for the purpose of improving the quality of our services. For similar purposes the information may be used at an anonymous level by boots.com Direct Limited, Boots Group companies and organisations providing related goods and services on behalf of the Boots Group.

Disclosure

We will not transfer, trade or disclose your personal information to any third party, other than those mentioned in this policy, unless we have agreed this with you or are required to do so by law.

Some of our business operations are handled by third parties engaged by as to act on our behalf. Relevant portions of your information may be passed to these third parties in relation to and solely for the purposes outlined in this policy. Examples include payment processing, delivery, data processing, customer communications and management of competitions or promotions.

Direct marketing

We would like to keep you informed of our new products, services, offers and events as well as those of our partners and give you clear options on whether to be included or excluded from any such direct marketing.

Cookies

This site requires the use of cookies. Cookies are small text files that are placed on your computer by many of the websites that you visit. A website's cookies are passed back to the server by your browser each time a request is made. This enables the site to identify your visit session across requests, to recall your previous interactions, and enables the server to respond with features you may have selected earlier. For more information about cookies visit http://www.allaboutcookies.org.

Cookies from this site will already have been sent. These are used only to remember which items you add to your shopping basket and options during the checkout process. They are set to expire at the end of a session, which may remain active for a few hours after your last request in order to enhance your experience in case you return again soon.

This site uses the Google Analytics service, which may set cookies called _utma, _utmb, _utmc and _utmz. This service helps us understand how visitors use our site and determine what improvements to make based on anonymous statistical information about visit levels, browser platforms, referring websites, regional interest and page popularity. To opt out of Google Analytics tracking across all websites, visit http://tools.google.com/dlpage/gaoptout.

If you wish to disable the use of cookies, you are likely to be able to do so through your browser. Please refer to your browser's help facility for details on how to do this. Disabling cookies for this site may adversely restrict the available facilities and affect the presentation of information.

Some pages of this site may have embeded video content. These rely upon Adobe Flash Player which stores Local Shared Objects (Flash cookies) on your computer to enhance your experience. Visit http://www.adobe.com/products/flashplayer/security for comprehensive information about Flash cookies and how to manage, delete or disable them for this and other sites. We sometimes embed video content from other sites, such as YouTube, on our pages. These sites may present cookies to your browser. Whilst we take care to only reference what we believe are reputable sources, these are outside of our control and you should check the third party site for more detailed information about their cookie use.

Log files

Like most websites, the server that hosts this site records the interactions made with it. Information such as the request, date, time, browser type, IP address and referring page are recorded. This information is used to assist us with the day-to-day administration of the site, to analyse trends and review how the site is used. It may also be used to gather broad statistical and demographic information which we use to improve the site and the services offered.

Links to External Sites

This site has links to other sites. This privacy policy applies solely to this site and we have no responsibility for the privacy practices of any linked sites.

 

If you have any further questions or suggestions regarding our privacy policy or our use of your information, please contact us using the form on this site, or telephone 01372 723434, or write to the Data Protection Officer at the address below.

Please note that any data consents given at this site are separate from those registered with boots.com or Boots Advantage Card.

The Boots Maternity TENS Rental site is owned and operated by TensCare Limited of 9 Blenheim Road, Epsom, Surrey, KT19 9BE. TensCare Limited is registered company, number 02839925, and in accordance with the Data Protection Act 1998 is also registered as a data controller with the Information Commissioner's Office, number Z1940092.

This privacy policy was last updated on 31 October 2011.

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